Texas bank customers can now request that the bank submit information to check verification entities reporting that their account has been closed if they are an actual or threatened victim of identity theft. If you believe you are or may be a victim of an identity theft offense and have filed a police report about this offense, you can go to your local banking office immediately to close your account and to request that we submit information to check verification entities.

If you want us to report certain information to the check verification entities, we will need the following:

• A copy of the police report or the incident or case number of the police report.
• A Sworn Statement of Identity Theft/Authorization Form - Your local banker can provide you with this form or you may download the form from our website. Please complete all information on the form and sign it before a notary public. We must have the original completed and notarized form to process your request.
• The completed and notarized original Sworn Statement of Identity Theft/ Authorization form may be delivered to any of our banking offices.

We will notify the necessary check verification companies via the Texas secure electronic notification system.

If you have any questions or concerns, please contact your local banking office. Also, in the event of actual or threatened identity theft or other fraud, you may contact our Fraud Hotline at 877-209-1407.

For more information regarding identity theft, please check the resources on the following websites: www.fdic.gov and www.ftc.gov.